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ELITE GROUT

KNOXVILLE

Our 5-Year Transferable Warranty

We stand behind every job we complete. When we seal your grout, we back it with a 5-year transferable warranty against cracking, staining, and peeling. If something goes wrong, we come back and fix it. No hassle, no cost to you.

  • Licensed & Insured
  • 5 Year Warranty
  • 100% Satisfaction
  • Safe for All Tiles
Professional Grout Cleaning by Elite Grout

What We Guarantee

Every epoxy color sealing job we complete is covered against major product failure for 5 full years:

Cracking — If the epoxy sealer cracks under normal use, we fix it.

Staining — If staining penetrates through the epoxy barrier under normal use, we fix it.

Peeling — If the epoxy sealer lifts or separates from the grout surface under normal use, we fix it.

What "Transferable" Means For You

Most home service warranties disappear the moment you sell your home. Ours doesn't.

If you sell your house in year two of a five-year warranty, the buyer gets the remaining three years of coverage automatically. No extra cost. No paperwork beyond handing them the warranty document we gave you.

This means our work adds real, documented value to your home at the point of sale. A buyer seeing a transferable warranty on the grout and tile surfaces is buying peace of mind alongside the property.

How to Make a Claim

If you ever have an issue with our work during the warranty period, just call us or send us a message through our contact form. Tell us your name, your address, and what you're seeing.

We'll schedule a time to come take a look. If it's covered, we fix it at no charge.

That's the whole process.We don't ask for photos up front. We don't make you fill out forms. We just come out and look at it ourselves.

A Few Things That Can Void Your Warranty

We want to be upfront about what falls outside our coverage so there are no surprises.

Acid-based cleaners. Products containing vinegar, bleach, citric acid, or most standard bathroom spray cleaners will degrade the epoxy sealer over time. We give you our recommendation of pH-neutral products before we leave every job. Stick to those and your surfaces stay protected.

Physical damage. If the sealer cracks because something heavy was dropped on it or a sharp tool was dragged across it, that falls outside our warranty. Our epoxy is tough, but it isn't immune to impact damage.

Substrate failure. Our warranty covers the sealer we apply. If cracking is caused by the tile, subfloor, or structure underneath moving or failing, that's a separate issue we'd be happy to assess but it falls outside what our warranty covers.

Why We Offer This

We offer a transferable warranty because we're confident enough in what we do to stand behind it for five years, regardless of who owns the home.

Standard grout sealers last one to two years at best. Offering a multi-year warranty on a product that degrades in twelve months isn't something our competitors can do. Our epoxy process bonds at a level that makes a five-year guarantee not just possible, but the right thing to offer.

No other grout company offers a transferable warranty. That gap exists because most of them know their results won't hold up long enough to make that promise.

Ours will.

Questions About Your Warranty?

Call us at (865) 420-7655 or use our contact form and we'll get back to you the same day.

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